Tag Archives: Estate Agents

Acquaint, continuously evolving with the times

If you feel it’s time to invest in a CRM system or maybe your current CRM system just isn’t up to scratch then let’s talk about why Acquaint will be a good option for you and your company. Acquaint is continuously evolving with the times and what the customer is looking for. The most recent updates of Acquaint include:

  • The ability to work in square foot and square meter units which are automatically converted by the software
  • An online version of Acquaint is now available, Acquaint Anywhere. This gives you the ability to access all the information you have on acquaint when on the go.
  • Acquaint is fully compliant with the BER Advertising Guidelines.
  • Acquaint is also fully compliant with the property regulator therefore all information and records are stored centrally for a minimum of 6 years and all your operations are transparent.
  • T.A.P.I integration involves the pulling up of all clients’ information when they call the office. Therefore everything you may need to know about the client will be right there in front of you

These updates were requested by clients and adhered to. Therefore when you choose Acquaint you can expect excellent levels of customer service as your requests will always be heard, loud and clear! We value the customer’s opinion and will do everything we can to make sure that everything runs smoothly and that the software does exactly what it says on the tin!

Acquaint Anywhere is here!

Have you ever been on a viewing or valuation and wished you could access your contacts or properties?

Well now you can with our new mobile product, Acquaint Anywhere. Get Acquaint Anywhere for only €15 per month or €20 per month if you don’t already have a VPN in place.

Click here to see a demo of Acquaint Anywhere.

Benefits include:

  • Secure access to your data, on the move 24/7
  • Smartphone, tablet, laptop and PC compatible
  • SMS and Email contacts
  • One click dialing of Contacts
  • Diary and Task Management

To celebrate the launch we are currently offering our existing clients a free trial until 1st April 2013, call today on +35315252177 or drop us an email at charlotte@4pm.ie


BER Advertising Guidelines will be a legal requirement for all Letting Agents and Auctioneers on 9th January 2013.




“A person offering a property for sale or rent on or  after 9th January 2013, or their agent, shall ensure that the energy performance indicator of the current BER certificate for the building is stated in any advertisements, where such advertisements are taken relating to the sale or letting of that building. This includes all websites and brochures.

Prospective buyers and renters will be shown the  BER rating (Alphanumeric value) along with other prescribed content (dependent on the particular medium) in a prominent location in each specific advertisement- Where images of the property are used then the presentation of the alphanumeric value will be by  way of the prescribed BER Alphanumeric Rating  Motif for the particular property rating – The BER Alphanumeric Rating Motif artwork files will be made available in electronic format from the SEAI website



Please click here for more details.

N.B: These Guidelines are issued pursuant to article 12 of S.I. 243 of 2012 EUROPEAN UNION (ENERGY PERFORMANCE OF BUILDINGS) REGULATIONS 2012 where in the Sustainable Energy Authority of Ireland (SEAI) as the designated Issuing Authority, shall from time to time publish guidelines as to how Building Energy Rating (BER) details would be conveyed in property sale and rental advertisements.

In order to help you to be compliant with the SEAI we are offering to include BER motifs on all your website listing pages where properties appear at a discounted rate.

For further details give us a call on 00353 1 525 2177 or email charlotte@4pm.ie

Twitter For Auctioneers & Estate Agents


First step is to create a Twitter account. Get a feel for Twitter browse around, check what other auctioneers and estate agents write. Since Twitter does not automatically show the pictures it is all about your wording. You have 140 characters for a Tweet and people can also favourite your Tweets or re-tweet them. Here are some 4pm tips for auctioneers and estate agents using Twitter.


1. Picture

When adding pictures 4pm suggest that you add a small description. If you see a link and don’t know what the picture is why would you comment on it?


2. Information

Supply the information possible customers need to reach you. 4pm also suggest having links to your webpage, Facebook and email.


3. Customer Service

Be careful what you answer and how you answer it. Our best advice would be to supply a number to call if it is directly related to business. If it is a friendly question make sure to give yourself a moment to think before you tweet back. Sometimes things get blown out of proportion on social media.


4.Custom Background

Get yourself a custom background for more free branding. This can be done by selecting ‘settings’ then ‘design’ and you can then upload headers, backgrounds and alter colours.


5. Blog

If you have a blog, install the Twitter plugin, this will allow your blog to post to Twitter automatically. The jet pack plugin allows you to upload to both Twitter and Facebook.


6. Headlines

Think of your tweets as newspaper headlines. You want to engage people with your text, must be interesting for people to notice. When putting it up think to yourself, would i re-tweet it, if the answer is no well don’t expect it to get retweeted.


8. Price

Don’t comment on the price a property may have sold for, the vendor or applicant may think they might have got more or less money, they don’t want everyone knowing their business.


9. Properties

How do you put up a property on twitter? You have very few words. Put up the main details, 4pm would suggest ‘looking for 3 bed detached house in Rathmines, Dublin 8? checkout out the link below’ as opposed to ‘3 bed in Rathmines’ which is boring. The first prompts them to question am i? Maybe I’m not but I know who may be, so I will click the link.


10. Trends

Look out for trends e.g. #Dublin, if you are about to put a property up that is in ‘Dublin’ take advantage of the trend. Trends help your tag get categorised and noticed by more people.


The above are some basic guidelines to get your Twitter account up and running. You may also find that it is hard to get followers, make sure to include your Twitter link in your signature. Follow competitors and they will follow you back, it also gives you a chance to see what way they are using Twitter. You can also check out our blog here.


Follow 4pm on Facebook & Twitter

Email: Charlotte@4pm.ie

Phone: 01 5252177